Legal Notice & Website

  1. WEBSITE OWNER.

In accordance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), it is hereby stated that the website www.zennio.com (hereinafter, the “Website”) is owned by:

  • Company name: Zennio Avance y Tecnología, S.L.
  • Tax ID: B45586724
  • Registered address: C/ Río Jarama 132, Nave P8.11, CP 45007, Toledo, Spain
  • General contact email: soluciones@zennio.com
  • Registry data: Commercial Registry of Toledo, Volume 1293, Page 150, Sheet TO-22822

This Website is operated from Spain by Zennio Avance y Tecnología, S.L. (hereinafter “Zennio”), the parent company of the Zennio Group. Access from other jurisdictions does not entail any assumption of responsibilities different from those required by Spanish law, without prejudice to the rights granted to users under local legislation on consumer or data protection.

Zennio provides a whistleblowing channel accessible from the Website, in accordance with Law 2/2023 of 20 February, for the confidential or anonymous reporting of potential regulatory breaches or behaviors contrary to the Group’s values. This channel is intended for employees, collaborators, and third parties related to Zennio.

  1. USE OF THE WEBSITE.

Accessing and browsing the Website grants the status of user (hereinafter, the “User”) and implies full and unconditional acceptance of this Legal Notice in the version published at the time of access.

The User agrees to use the Website and its contents diligently, lawfully, and in accordance with applicable legislation, moral standards, public order, generally accepted practices, and this Legal Notice. In particular — by way of example but not limitation — the User shall refrain from:

  • Using the Website for purposes harmful to Zennio or third parties.
  • Damaging the physical or logical systems of Zennio, its suppliers, or third parties.
  • Introducing or spreading viruses, malware, ransomware, or any malicious code.
  • Accessing, using, or manipulating data of Zennio, third parties, or other users without authorization.
  • Employing automated data extraction tools (scraping, bots) without prior express written authorization.
  • Using Website content to promote unauthorized activities or products, disseminate content contrary to the law, moral standards, or public order, or send unsolicited commercial communications (spam) using published contact details.
  • Reproducing, distributing, publicly communicating, transforming, or otherwise exploiting protected content on the Website without Zennio’s prior express written consent, unless otherwise legally permitted.

Zennio reserves the right to restrict, suspend, or cancel access to the Website without prior notice in the event of improper or unauthorized use.

The User shall be liable for any damages or losses that Zennio or third parties may suffer as a result of breaching these obligations.

  1. WEBSITE CONTENT AND THIRD-PARTY LINKS.

The content published on the Website is intended to provide information about the products and services offered by Zennio, facilitate contact with clients and industry professionals, and provide access to technical features, support materials, and product configurators.

Zennio strives to ensure that the information and documentation available on the Website is accurate and up-to-date, but does not guarantee its accuracy, completeness, or currency, nor is it responsible for how third parties may use such content.

All content accessible on the Website is owned by Zennio or by third parties who have authorized its use, and its use is subject to the provisions set out in section 4 of this Legal Notice.

The Website may include links to third-party websites over which Zennio has no control. The inclusion of such links does not imply any association, involvement, or responsibility for their content, technical availability, or privacy practices. The User is responsible for reviewing and accepting the legal terms and privacy policies of such websites before continuing to browse them. In no event shall Zennio be held liable for any processing of personal data carried out by such third parties. The above is without prejudice to the rights recognized to the User under applicable consumer and user protection legislation.

  1. INTELLECTUAL PROPERTY OF THE WEBSITE.

All content on the Website, including — by way of example but not limitation — text, images, graphic designs, source code, software, logos, trademarks, trade names, and any other distinctive signs, is the exclusive property of Zennio or of third parties who have authorized its use, and is protected by Royal Legislative Decree 1/1996 of 12 April, which approves the Consolidated Text of the Intellectual Property Law, by Law 17/2001 of 7 December on Trademarks, and by other applicable regulations.

Access to the Website does not, under any circumstances, imply the transfer of any intellectual or industrial property rights over the content hosted therein.

Unauthorized use of the Website content, as well as any damages caused to the intellectual or industrial property rights of Zennio, may give rise to the corresponding legal actions and any liabilities that may arise.

  1. SPECIFIC TERMS AND CONDITIONS.

This Legal Notice generally governs access to and use of the Website www.zennio.com.

However, certain areas, functionalities, and specific services of the Website — such as the private area for authorized distributors — are subject to Specific Terms and Conditions that supplement or, where applicable, take precedence over the provisions herein. Express acceptance of these Specific Terms and Conditions shall be a mandatory requirement to access and operate within such environments.

In particular, access to the private area for distributors is governed by Specific Terms and Conditions that are distinct and independent from Zennio’s General Terms of Sale for the distribution channel, as well as from the General Terms of Sale and Export applicable to clients or international projects.

These Specific Terms exclusively govern the use of restricted digital areas of the Website and must be expressly accepted by the User before placing any order, request, or engaging in any interaction with contractual significance. Their acceptance is a mandatory requirement to operate within the restricted environment and shall have full legal effect.

Zennio will retain sufficient electronic evidence of the User’s express consent through digital acceptance records (“double click”) and technical traceability mechanisms. Acceptance will be carried out in the language shown to the User at the time of registration, according to the options enabled by Zennio.

  1. TECHNICAL MODIFICATIONS.

Zennio reserves the right to modify, at any time and without prior notice, the structure, presentation, design, and configuration of the Website, as well as the tools or functionalities made available to the User, provided such modifications are made within the framework of legal obligations or for operational or technical improvement. These modifications shall not affect the validity of the Legal Notice unless expressly stated otherwise.

  1. DISCLAIMER OF WARRANTIES AND LIABILITY.

Zennio does not guarantee:

  • The permanent availability or error-free access to the Website, its content, or functionalities, and reserves the right to temporarily suspend access without prior notice due to technical, security, maintenance reasons, or causes beyond its reasonable control.
  • That results obtained through automated tools available on the Website, such as product configurators or technical simulators, will accurately meet the User’s needs or the real conditions of installation, configuration, or use, as these tools are merely indicative and do not replace the technical or commercial validation that corresponds to the User.

Zennio shall not be liable for:

  • Any damages resulting from the use of the Website, including those caused by viruses, cyberattacks, or other unauthorized actions by third parties. Likewise, Zennio does not guarantee that external links or resources accessible from the Website are error-free or up-to-date.
  • The malfunctioning of the Website when accessed using outdated devices, operating systems, or browsers, or those not properly configured or incompatible with current web standards.
  • Decisions made by the User based on information or results obtained through the Website, unless such damages result from willful misconduct or gross negligence directly attributable to Zennio.
  • Any damages to the User resulting from technical changes, service interruptions, or modifications to the Website’s configuration, unless such damages arise from willful misconduct or gross negligence directly attributable to Zennio.

  1. APPLICABLE LAW AND JURISDICTION.

This Legal Notice is governed by Spanish law.

For any dispute that may arise from access to or use of the Website — including private areas enabled for authorized distributors with credentialed access — the parties expressly submit to the jurisdiction of the Courts and Tribunals of the city of Toledo (Spain), expressly waiving any other jurisdiction that may apply, except where mandatory consumer protection regulations provide otherwise.

This Legal Notice shall remain in force indefinitely, from the time of its publication, until it is replaced by a new version.

Zennio reserves the right to modify this Legal Notice, in whole or in part, at any time, due to legal, technical, or operational reasons, or as a result of changes in the services provided through the Website. Any modifications shall be published on this page and will take effect upon publication.

It is recommended that the User consult this Legal Notice periodically, as it may be updated at any time in accordance with regulatory changes or the evolution of the services offered by Zennio.

This Legal Notice is complemented by the following documents, which are accessible through the Website.

  1. PREVAILING LANGUAGE.

In the event of any discrepancy between the Spanish version and any translated versions of this Legal Notice, the Spanish version shall prevail.

This clause shall apply without prejudice to the rights granted to consumers under the applicable local legislation in their country of habitual residence.

  1. BEST PRACTICES AND TECHNICAL STANDARDS.

This Website is managed in accordance with industry best practices in terms of availability, security, and accessibility, and is aligned with the principles established in the ISO/IEC 27001 standard on information security management systems, implemented in various subsidiaries of the Group. This alignment does not imply formal certification of the Website but reflects Zennio’s commitment to the continuous improvement of its digital systems and processes.

In any case, the use of up-to-date browsers is recommended for an optimal experience.

  1. INTERNATIONAL SCOPE.

If the User accesses the Website from countries where Zennio Group subsidiaries operate (including, among others, the United Kingdom, Germany, Mexico, France, Italy, Costa Rica, the Dominican Republic, the United States, Singapore, and the United Arab Emirates), this Legal Notice shall be understood to be supplemented, where applicable, with the legal texts and local policies available for each subsidiary in the contact section.